Drivers Shop Our Partners FAQs Contact Us
ACP-EP Memory
HomeProductsConfiguratorSupportAbout UsSite Map
Consumer Support
 
Consumer Support

United States Headquarters
(Supporting North America)

For questions or comments regarding Consumer Support issues of ACP-EP Memory products, contact us by phone or by email.

Toll-free phone support is available Monday through Friday between the hours of 9:00AM and 4:00PM (PST). Email inquiries will be answered in the order in which they were received. If an email inquiry is made during weekend hours, the answer will be forthcoming on the next business day.

Before contacting Consumer Support, please review the Frequently Asked Questions for possible solutions.

To replace a defective product, please complete the following steps:
  1. Download the form below. Then fill out your contact and product information.
    RMA PDF- based Form (704KB) Get Adobe Acrobat

  2. Send your completed request form via email or fax, by using the following numbers:
    Email: c_support@acp-ep.com
    Fax: (949) 861.2811

  3. Once your request form has been received by ACP-EP Memory Technical Support, you will receive your RMA (Return Material Authorization) number and shipping instructions. For all inquiries regarding your RMA Request Form, please use the following numbers:
    Email: c_support@acp-ep.com
    Toll Free Phone: (877) 292.1701
    Phone: (949) 861.2800
 
  © 2008 ACP-EP Memory